support@domesinnheaven.com
Legal Framework
Terms &
Conditions
By accessing our platform and services, you agree to the following terms.
01
The services of this site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors.
02
By using this site, you confirm that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this site.
03
You confirm that you are legally authorized to make travel reservations and/or purchases for yourself or for another person for whom you are duly authorized to act.
Data Protection
Privacy Policy
We handle your data with the same care and discretion we bring to every aspect of your stay.
Personal Information
We collect your name, email address, phone number, postal address, and payment details when you make a booking or sign up for our newsletter.
Non-Personal Information
This includes browser type, device information, IP address, and usage data collected through cookies and tracking technologies to improve your experience.
Data Privacy & Sharing
Your personal data is kept strictly confidential. We do not share your information with third parties except as necessary to provide our services (e.g., payment processors under confidentiality agreements) or when required by law.
Cookies & Tracking Technologies
We use cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings, though disabling them may affect some site features.
GDPR Compliance
Your Rights
Under GDPR, you hold full control over your personal data. Here is what you can do.
Access
Rectification
Erasure
Restriction
Objection
Portability
Know Before You Go
Resort Policies & Guidelines
01
Resort Policies
- Check-in time is 2:00 PM and Check-out time is 11:00 AM. Early check-in and late check-out are subject to availability and additional charges.
- It is mandatory to present a valid government-issued photo ID for Indian citizens. All other nationalities must present a valid Passport and Visa at check-in.
- Pets are not allowed inside the resort.
- Photo-shoots can be done on a chargeable basis only.
- All rooms are strictly non-smoking.
- In-room dining is not available.
- Loud music is not permitted in public areas. We prioritize maintaining a peaceful environment for all guests and the surrounding nature.
- Visitors are not allowed inside the resort premises.
02
Child Policy
- Two children up to 5 years of age can stay free of charge in the parents' room when using the existing bed. A maximum of one extra bed can be provided on a chargeable basis.
- A child aged 6–12 years, a child above 12 years, or an extra adult will be charged additionally.
03
Cancellation & No-Show Policy
- In case of no-show or cancellation of a guaranteed reservation, the resort reserves the right to levy a retention charge for the entire stay.
- 50% retention charges apply for cancellations made within 14 days of arrival. Full retention charges apply for cancellations within 7 days of arrival.
- Online payment fees and bank transaction charges will be levied on any refund processed within the eligible cancellation period.
Have Questions About Our Policies?
Our team is always happy to clarify anything regarding your data, rights, or terms of service.
Get In Touch